FREE STANDARD SHIPPING WHEN YOU SPEND $150 OR MORE (contiguous US)

Shipping Policy

Standard / Non-Custom Items

Standard inventory on hand (i.e., non-custom items, and not made-to-measure items) ship 2-3 business days from date of order.

Please remember this doesn’t include Saturday, Sunday or holidays.

Made-to-Order Items

With each garment taking 3-7 hours to make on site, all made-to-order items, and items that have custom measurements/adjustments, will ship 5-7 business days from date of order. If for some reason your order will take longer, we promise to communicate with you so you are aware of any delays.

Shipping Rates - Within the U.S.

Order Purchase Amount Shipping Time Shipping Cost
$0.01 - $15.00


Economy:  5-8 days

Standard:  3-4 days

Express:  1-2 days


$6.50

$7.50

$25.50
$15.01 - $65.00


Economy:  5-8 days

Standard:  3-4 days

Express:  1-2 days


$9.50

$11.50

$30.50
$65.01 - $115.00


Economy:  5-8 days

Standard:  3-4 days

Express:  1-2 days


$12.50

$16.50

$35.50
$115.01 - $149.99


Economy:  5-8 days

Standard:  3-4 days

Express:  1-2 days


$15.50

$22.50

$40.50
$150.00+


Economy:  5-8 days

Standard:  3-4 days

Express:  1-2 days


Free

$26.50

$45.50

 

    • Delivery times are shown based on normal business volume.
    • Orders are shipped Wednesday-Saturday, excluding U.S. holidays.
    • All in-stock items are shipped within 1-2 days.
    • Custom orders are shipped within 5-7 days from order date.

     

    International Shipping

    We ship internationally to the following countries:

    • Canada
    • United Kingdom
    • Australia

     

    International customers are responsible for any applicable duties, taxes, tariffs, and any other fees/taxes that are imposed on imported good to their country. The Flannel Store is not responsible or liable for these costs.

    International Shipping Rates - Canada

    Package Weight Shipping Time Shipping Cost
    0 lbs - 1 lb


    6-10 business days


    $39.53 USD
    1 lb - 2 lbs


    6-10 business days


    $42.69 USD
    2 lbs - 3 lbs


    6-10 business days


    $45.79 USD
    3 lbs - 4 lbs


    6-10 business days


    $48.89 USD
    4 lbs - 5 lbs


    6-10 business days


    $51.49 USD

     

    International Shipping Rates - United Kingdom

    Package Weight Shipping Time Shipping Cost
    0 lbs - 0.5 lbs


    6-18 business days


    $18.90 USD
    0.5 lbs - 2 lbs


    6-18 business days


    $28.75 USD
    2 lbs - 3 lbs


    6-18 business days


    $44.75 USD
    3 lbs - 4 lbs


    6-18 business days


    $57.85 USD

    International Shipping Rates - Australia

    Package Weight Shipping Time Shipping Cost
    0 lbs - 0.5 lbs


    6-18 business days


    $20.35 USD
    0.5 lbs - 2 lbs


    6-18 business days


    $37.10 USD
    2 lbs - 3 lbs


    6-18 business days


    $58.75 USD
    3 lbs - 4 lbs


    6-18 business days


    $71.20 USD

    Shipping Couriers

    • Domestic packages within the U.S. are shipped via available USPS Priority options and USPS Parcel Select.
    • International packages shipped to Canada, United Kingdom, and Australia are shipped via USPS First Class Package International.
    • All orders are shipped from our retail store located in Cynthiana, Kentucky.

     

    Order Tracking

    • When we ship your order, you will receive a shipping confirmation email, which will include a tracking number allowing you to track your order.
    • If you don't receive an email within 5-7 business days of placing your order, first check your junk/spam folder.
    • If you still have not received a shipping confirmation email, please call us at (859) 298-2155 or email us at info@theflannelstore.com
    • The Flannel Store is not responsible for lost or stolen packages.
    • Please contact USPS for any tracking and delivery related issues.